LoveLand & Sea Travel

513-813-TRIP (8747)

FAQ


1. Why should I use a Travel Agent? Will this cost me more money?


There are many reasons using a travel agent can be beneficial. Travel agents often have access to rates that are not available to the general public. This can be a great way to save money while booking a trip. Also, travel agents are familiar with the destinations they sell. Having someone who is an expert in a destination and can offer insider tips can really help you have a more enjoyable trip. 


Here is a great article from U.S. New Travel about using a travel agent. When to Use a Travel Agent 


2. What do you charge for your services? 


We do not charge service fees or booking fees for vacation packages, cruises, all-inclusive resorts or tours. If you need air-only reservations we do require a $35 booking fee payable to our agency. 


3. What do all-inclusive resorts include in their price? 


This depends greatly on the actual resort. Some resorts include house wines, domestic drinks and buffet-style meals, while others include multiple gourmet dining options, top-shelf drinks, all activities, tips and more. It's important to have some guidance so you know exactly what you are getting. Not all resorts are alike. 


4. What is included in cruise fares? 


Most cruises include your accommodations, meals, some on board activities and taxes. For soda, bar drinks, gratuity, shore excursions and upgraded dining options there is an additional charge. When you work with us we will be sure to let you know exactly what is covered and what will incur additional expense on board. 


5. Do I need a passport to travel to the Caribbean? 


If traveling by air it is required that everyone has a passport (even infants). The exceptions are The US Virgin Islands and Puerto Rico where you only need your government issued ID.  If taking a cruise it is recommended that you have a passport, but not mandatory. In most cases you can use a birth certificate and driver's license. Your travel agent can give you more details about this or you can visit The Department of State Website.


6. Do you offer payment plans? 


Most of the time you are able to book your trip with a deposit and pay the remaining balance 45-60 days prior to travel. We are happy to make payment arrangements. If you are getting married we can also create a Honeymoon Registry for you so friends and family members can contribute to your trip. 


7. What if I need to cancel my trip?


Our agency does not charge a cancellation fee, however, the airlines and resorts do have cancellation fees and sometimes the airfare is non-refundable. We strongly recommend travel insurance to protect you in case of cancellations. 


8. Where is your office located? What are your hours? 


We work with a host agency that has agents all over the country. As independent agents we work out of our homes. We work with your schedule to meet when it's convenient for you. We have daytime, evening and weekend hours available. A lot of the planning can be done over the phone and through email. Sometimes clients prefer to meet in person, but it's not necessary. The choice is yours!


9. I'm interested in becoming a travel agent. How can I get started? 


We recommend starting with a host agency. Here is a link to a great host agency that offers training, accounting services, marketing and more. Email beth@lovelandandsea.com for more information. 


10. Where can I get more information about your agency? 


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